Incidents reported on status page for LGHosts https://status.lghosts.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/1b8033d70858e99a5ebabe2f4165f97e.png https://status.lghosts.co.uk/ en https://status.lghosts.co.uk/ Tue, 22 Apr 2025 14:55:20 +0000 https://status.lghosts.co.uk/#9c107b2dd5cc4c0c40d745129b38338964f86d128c35c289862b39f5fe2bf659 Penne recovered https://status.lghosts.co.uk/ Tue, 22 Apr 2025 14:52:45 +0000 https://status.lghosts.co.uk/#9c107b2dd5cc4c0c40d745129b38338964f86d128c35c289862b39f5fe2bf659 Penne went down https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 22:56:00 -0000 https://status.lghosts.co.uk/incident/546797#eb26de35bf0967daf0d880d892a316ec9d4b355344ac0e13b6b676d443cbc92a The issue has now been resolved. All VPS services should be back online. We sincerely apologise for the long period of downtime. Our team is working on finding the cause of the fault to prevent this issue reoccurring. https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 22:56:00 -0000 https://status.lghosts.co.uk/incident/546797#eb26de35bf0967daf0d880d892a316ec9d4b355344ac0e13b6b676d443cbc92a The issue has now been resolved. All VPS services should be back online. We sincerely apologise for the long period of downtime. Our team is working on finding the cause of the fault to prevent this issue reoccurring. https://status.lghosts.co.uk/ Thu, 17 Apr 2025 22:31:24 +0000 https://status.lghosts.co.uk/#9cdc7a1d9dd60355e205af0e0432980d24036289735af94b3bcc202546d48697 Penne recovered https://status.lghosts.co.uk/ Thu, 17 Apr 2025 22:30:01 +0000 https://status.lghosts.co.uk/#a598f80f925ef78ff38533ded6993accc5a16056b1a21eaa51770ed57c2d9c99 Nero recovered https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 15:10:00 -0000 https://status.lghosts.co.uk/incident/546797#0b42775fd60bd777ae03dbf3d98984084341702efd8f5aa7a060e24995a7b5de Work is still ongoing to restore affected VPS services. While we’ve made progress in replacing the faulty hardware and beginning recovery procedures, services are not yet fully restored. We’re continuing to work as quickly as possible, but at this stage, we do not have a reliable ETA. We understand how disruptive this is and deeply apologise for the extended downtime. Further updates will be provided as soon as we have more information. https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 15:10:00 -0000 https://status.lghosts.co.uk/incident/546797#0b42775fd60bd777ae03dbf3d98984084341702efd8f5aa7a060e24995a7b5de Work is still ongoing to restore affected VPS services. While we’ve made progress in replacing the faulty hardware and beginning recovery procedures, services are not yet fully restored. We’re continuing to work as quickly as possible, but at this stage, we do not have a reliable ETA. We understand how disruptive this is and deeply apologise for the extended downtime. Further updates will be provided as soon as we have more information. https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 11:03:00 -0000 https://status.lghosts.co.uk/incident/546797#975f070513d76d42db7010d6188231c3a038b12688f5cc7c7f7688ad48b62487 We have identified a severe hardware fault and are currently in the process of installing a replacement. At this time, we estimate that services will be back online within approximately 2 hours. We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve the issue. https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 11:03:00 -0000 https://status.lghosts.co.uk/incident/546797#975f070513d76d42db7010d6188231c3a038b12688f5cc7c7f7688ad48b62487 We have identified a severe hardware fault and are currently in the process of installing a replacement. At this time, we estimate that services will be back online within approximately 2 hours. We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve the issue. https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 09:40:00 -0000 https://status.lghosts.co.uk/incident/546797#6409ba80ba9634404ecf76c1c22364a570d299257cd02139bb8808fe438c78fd We are aware of a major outage affecting a large number of our VPS services. We are investigating the issue as a matter or urgency, and will advise when we have an estimated time of resolution. Dedicated servers are not affected at this time. https://status.lghosts.co.uk/incident/546797 Thu, 17 Apr 2025 09:40:00 -0000 https://status.lghosts.co.uk/incident/546797#6409ba80ba9634404ecf76c1c22364a570d299257cd02139bb8808fe438c78fd We are aware of a major outage affecting a large number of our VPS services. We are investigating the issue as a matter or urgency, and will advise when we have an estimated time of resolution. Dedicated servers are not affected at this time. https://status.lghosts.co.uk/ Thu, 17 Apr 2025 09:28:41 +0000 https://status.lghosts.co.uk/#a598f80f925ef78ff38533ded6993accc5a16056b1a21eaa51770ed57c2d9c99 Nero went down https://status.lghosts.co.uk/ Thu, 17 Apr 2025 09:25:13 +0000 https://status.lghosts.co.uk/#9cdc7a1d9dd60355e205af0e0432980d24036289735af94b3bcc202546d48697 Penne went down https://status.lghosts.co.uk/ Thu, 10 Apr 2025 08:37:31 +0000 https://status.lghosts.co.uk/#ff04c38a9c72d914cc8258db05f904247735c2ea63306322e78d664ffe3187d9 Billing Portal recovered https://status.lghosts.co.uk/ Thu, 10 Apr 2025 08:34:48 +0000 https://status.lghosts.co.uk/#ff04c38a9c72d914cc8258db05f904247735c2ea63306322e78d664ffe3187d9 Billing Portal went down https://status.lghosts.co.uk/incident/498271 Sun, 19 Jan 2025 12:57:58 +0000 https://status.lghosts.co.uk/incident/498271#cd65408ae4357caaf9125a40d42b234b774c726aa310f6673e660f305263cb23 Maintenance completed https://status.lghosts.co.uk/incident/498271 Sun, 19 Jan 2025 12:57:58 -0000 https://status.lghosts.co.uk/incident/498271#993587cffc6f3b1c4a2bcf75d5314fa47ec0e2a524266fbaedba6b448f226788 The billing portal is undergoing a brief downtime to perform security critical updates. We do not expect this to last longer than 30 minutes. https://status.lghosts.co.uk/incident/498271 Sun, 19 Jan 2025 12:57:58 +0000 https://status.lghosts.co.uk/incident/498271#cd65408ae4357caaf9125a40d42b234b774c726aa310f6673e660f305263cb23 Maintenance completed https://status.lghosts.co.uk/incident/498271 Sun, 19 Jan 2025 12:57:58 -0000 https://status.lghosts.co.uk/incident/498271#993587cffc6f3b1c4a2bcf75d5314fa47ec0e2a524266fbaedba6b448f226788 The billing portal is undergoing a brief downtime to perform security critical updates. We do not expect this to last longer than 30 minutes. https://status.lghosts.co.uk/incident/498271 Sun, 19 Jan 2025 12:50:34 -0000 https://status.lghosts.co.uk/incident/498271#993587cffc6f3b1c4a2bcf75d5314fa47ec0e2a524266fbaedba6b448f226788 The billing portal is undergoing a brief downtime to perform security critical updates. We do not expect this to last longer than 30 minutes. https://status.lghosts.co.uk/incident/498271 Sun, 19 Jan 2025 12:50:34 -0000 https://status.lghosts.co.uk/incident/498271#993587cffc6f3b1c4a2bcf75d5314fa47ec0e2a524266fbaedba6b448f226788 The billing portal is undergoing a brief downtime to perform security critical updates. We do not expect this to last longer than 30 minutes. https://status.lghosts.co.uk/incident/491951 Tue, 07 Jan 2025 19:00:00 -0000 https://status.lghosts.co.uk/incident/491951#4028b19461241408bd5517ce2662fe56172920c3643076391aeb6788d7413d42 The issue has now been resolved. All VPS services should now be back online. We sincerely apologise for the downtime, and are taking further measures to prevent similar issues in the future. https://status.lghosts.co.uk/incident/491951 Tue, 07 Jan 2025 19:00:00 -0000 https://status.lghosts.co.uk/incident/491951#4028b19461241408bd5517ce2662fe56172920c3643076391aeb6788d7413d42 The issue has now been resolved. All VPS services should now be back online. We sincerely apologise for the downtime, and are taking further measures to prevent similar issues in the future. https://status.lghosts.co.uk/incident/491951 Tue, 07 Jan 2025 13:46:00 -0000 https://status.lghosts.co.uk/incident/491951#7f2422ccbc5433c17cccd142fa86bfa6f8187962c1cd91780aba1af4e18e71e0 We are currently estimating a resolution time of 7PM UTC. We can only apologise for the inconvenience and thank you for your patience. https://status.lghosts.co.uk/incident/491951 Tue, 07 Jan 2025 13:46:00 -0000 https://status.lghosts.co.uk/incident/491951#7f2422ccbc5433c17cccd142fa86bfa6f8187962c1cd91780aba1af4e18e71e0 We are currently estimating a resolution time of 7PM UTC. We can only apologise for the inconvenience and thank you for your patience. https://status.lghosts.co.uk/incident/491951 Tue, 07 Jan 2025 11:39:00 -0000 https://status.lghosts.co.uk/incident/491951#bbfa960ed8cee8aca54db26edf978a74e535259e76fc4506ae3df8a32f0a37e5 We are aware of an outage involving our server Nero. This will affect a large number of VPS services. Teams in the data centre are currently working on the issue, and seeking to resolve it as soon as possible. https://status.lghosts.co.uk/incident/491951 Tue, 07 Jan 2025 11:39:00 -0000 https://status.lghosts.co.uk/incident/491951#bbfa960ed8cee8aca54db26edf978a74e535259e76fc4506ae3df8a32f0a37e5 We are aware of an outage involving our server Nero. This will affect a large number of VPS services. Teams in the data centre are currently working on the issue, and seeking to resolve it as soon as possible. https://status.lghosts.co.uk/incident/473584 Sat, 07 Dec 2024 09:13:00 -0000 https://status.lghosts.co.uk/incident/473584#3529434d38265aa73b7545bfd3286871b79c41dbed8c51e5d9c8a99e25448135 This issue appears to have been resolved. We are now seeing payments go through as normal. https://status.lghosts.co.uk/incident/473584 Fri, 06 Dec 2024 19:30:00 -0000 https://status.lghosts.co.uk/incident/473584#196400cd595f0ec5dec6cb249c7023c9cdf0704c8e84f5886bd5d44550b06c6e We are aware of an issue causing PayPal payments to fail for a number of customers. Please pay using Credit/Debit Card, or contact support to arrange alternate payment during this time. https://status.lghosts.co.uk/incident/441923 Wed, 09 Oct 2024 16:11:55 +0000 https://status.lghosts.co.uk/incident/441923#3b309c7d96d6f601d33f1af0dce90dfdd66378dbe2ae5bd03c352f6c4025e4f9 Maintenance completed https://status.lghosts.co.uk/incident/441923 Wed, 09 Oct 2024 16:11:55 -0000 https://status.lghosts.co.uk/incident/441923#754ee7da4826aec25ea5aeb3f3eccc65c5a8fff44ec8fe2892dc3caad43ed6bc We are migrating our billing panel. As a result, it will be briefly unavailable. We do not anticipate the transfer will take more than 15 minutes. New orders will not be able to be placed, and invoices will not be able to be paid during this period. https://status.lghosts.co.uk/incident/441923 Wed, 09 Oct 2024 16:00:00 -0000 https://status.lghosts.co.uk/incident/441923#754ee7da4826aec25ea5aeb3f3eccc65c5a8fff44ec8fe2892dc3caad43ed6bc We are migrating our billing panel. As a result, it will be briefly unavailable. We do not anticipate the transfer will take more than 15 minutes. New orders will not be able to be placed, and invoices will not be able to be paid during this period.