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While we’ve made progress in replacing the faulty hardware and beginning recovery procedures, services are not yet fully restored.\n\nWe’re continuing to work as quickly as possible, but at this stage, we do not have a reliable ETA. We understand how disruptive this is and deeply apologise for the extended downtime. Further updates will be provided as soon as we have more information.","published_at":"2025-04-17T15:10:00.000Z","published_at_timezone":"Edinburgh","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8487074","status":"downtime"},{"status_page_resource_id":"8501057","status":"downtime"}]}},{"id":"3538422","type":"status_update","attributes":{"message":"The issue has now been resolved. All VPS services should be back online. \n\nWe sincerely apologise for the long period of downtime. Our team is working on finding the cause of the fault to prevent this issue reoccurring.","published_at":"2025-04-17T22:56:00.000Z","published_at_timezone":"London","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8487074","status":"resolved"},{"status_page_resource_id":"8501057","status":"resolved"}]}},{"id":"3536702","type":"status_update","attributes":{"message":"We are aware of a major outage affecting a large number of our VPS services. We are investigating the issue as a matter or urgency, and will advise when we have an estimated time of resolution.\n\nDedicated servers are not affected at this time.","published_at":"2025-04-17T09:40:00.000Z","published_at_timezone":"Edinburgh","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8487074","status":"downtime"},{"status_page_resource_id":"8501057","status":"downtime"}]}},{"id":"3536855","type":"status_update","attributes":{"message":"We have identified a severe hardware fault and are currently in the process of installing a replacement. At this time, we estimate that services will be back online within approximately 2 hours.\n\nWe sincerely apologise for the inconvenience and appreciate your patience while we work to resolve the issue.","published_at":"2025-04-17T11:03:00.000Z","published_at_timezone":"Edinburgh","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8487074","status":"downtime"},{"status_page_resource_id":"8501057","status":"downtime"}]}},{"id":"546797","type":"status_report","attributes":{"title":"Major Service Interruption","report_type":"manual","starts_at":"2025-04-17T09:40:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8487074","status":"resolved"},{"status_page_resource_id":"8501057","status":"resolved"}],"aggregate_state":"downtime"},"relationships":{"status_updates":{"data":[{"id":"3537469","type":"status_update"},{"id":"3538422","type":"status_update"},{"id":"3536702","type":"status_update"},{"id":"3536855","type":"status_update"}]}}}]}